Packaging, manuals, and instructions in Japanese only unless otherwise stated in product Warranty:
The product is intended for sale in Japan by the manufacturer. Manufacturer's warranty, if applies, is valid only in Japan unless otherwise stated in Product Descriptions.
Shipping:Please update your shipping address before purchase, as we cannot change it after shipment.
Re-shipment due to the following reasons is only available at an additional actual cost to the buyer..
Wrong Address, Insufficient Address, Address Unknown, Recipient Moved, Unclaimed, Refused, etc.
Compressed pack to reduce waste from packaging.
Customs, Duties and Taxes:When you order from us, you or a recipient of the order is the importer of record and responsible for assuring the product can be lawfully imported to the destination country. The order maybe subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country; you may contact your local customs office for more information. We DO NOT honor buyer's requests to falsify customs declarations or mark an item as a "gift" to avoid customs fees. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates..
Return & Refund Policy:We DO NOT accept any returns of customer convenience and preference. Please inspect the item(s) for any damage that may have occurred during shipment upon delivery. If you find damaged or incorrect item(s), please contact us within 30 days from the delivery date. In such cases, we try our best to correct the problem promptly. Please note that any claims after 30 days from the delivery date ARE NOT accepted.
Privacy Policy:We comply with all applicable laws and regulations of Japan regarding the protection of personal information and take thorough measures to protect customers' valuable personal information.
About Us:We conduct our business in Japan. Each product we sell is shipped from Japan and the authenticity is 100% guaranteed. We pack every order carefully, securely, and professionally to avoid any possible damage during international shipment. We look forward to your business!
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