If a package is damaged, stolen, or goes missing, please contact us to file an insurance claim. A refund will be given once the filing is complete (may require buyers digital If the combined shipping estimate seems too high, please message us with your zip-code or country and item/s wanted for an estimate.
Handling Time: 1 business day
Shipping Time:
- Domestic:
- First Class/Standard 3-8 days
- Priority/Expedited 1-5 days
- Priority Express 1-2 days
- International (times vary upon receiving country)
- First Class/Standard 20-60 days
- Priority Mail/Expedited 10-20 days
- Priority Express 3-5 days
Combined shipping:
- To combine shipping with other items in our store, add all the items to the cart before checking out.
- The checkout will display the shipping price for all of the items based on their total weight.
- If you already purchased an item from our store and would like to add another item to the shipment before the first has shipped, checkout with the new item and contact us to get a refund for any shipping overage.
Due to a high percentage of lost or stolen international packages, all international shipments are now charged for insurance (built into the shipping price). If a package is damaged or goes missing during shipping, please contact us so that we may file a claim. Lost or stolen international claims can only be filed 40 days after the package has been shipped. A refund will be given once the filing is complete (may require buyers signature).
International orders may be charged import taxes, customs, or tariffs by the buyer's country to be paid by the buyer before delivery can be made. Please check your country's import laws and be aware of any import taxes that you may have to pay in addition to the purchase and shipping price.
If we list a product is new, we promise that the item will be in new condition. We DO NOT promise that the packaging will be in pristine, untouched,mint condition, but we do try to offer the best qualitywe can(vast majority are in mint/near mint condition)and we demote an item to used condition if we find that the packaging has more wear than normal wear and tear from the manufacture and shipping process. If you are purchasing an item and are expecting MINT condition packaging, pleaseshop elsewhere. Please do not ask for photos of the specific item, the stock photo represents the product,we often have tons of a product in stock and cannot go and constantly take photos of all 6 sides of products. We will withhold shipping charges forreturns due to minor wear on an item's packaging, unless we explicitly promise the condition of the packaging to be in mint condition.
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