・Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's check with your country's customs office to determine what these additional costs will be prior to offerding or buying.
・Refusal to receive due to payment of customs duty is a violation of 's terms and conditions, so please pay promptly if you are charged!
・We ship internationally using DHL or FEDEX.
・Tracking numbers are provided for all items. Please be assured.
・It takes about 2-5 days after shipment. Please wait until shipping arrangements are made.
・Your baggage may be delayed at customs. Please provide the necessary information when you receive a call from customs.
・All purchases are fully refundable within 60 days of purchase.
・It’s possible that our technicians can solve the problem quickly. If your item is damaged or has any issue upon delivery, please don’t hesitate to contact us before opening a return request.
・Please repack the product and affix the label. The delivery company will come to pick up the items.
・Japanese electrical appliances are only available with a voltage of 100V. When using them overseas, you will need a transformer to lower the voltage.
The voltage in Europe is 220V-240V,.
The voltage in the U.S. is 110V to 130V.
・Returns due to damage caused by voltage will not be accepted. Please consult us anytime regarding transformers.
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