Item Source and Variations:Please note that the items are shipped directly from our manufacturer in China. Due to this, there may be slight variations in the products received compared to the images shown. These variations are typically minor and do not affect the overall quality or functionality of the items. Please contact us if you have any issues prior to leaving response.

Shipping Times and Conditions:We work directly with manufacturers to get the items processed and shipped as soon as possible, and they are usually delivered in under 2 weeks. However, there may be unexpected delays out of our control where it can take longer. We strive to offer free and fast shipping to our customers and appreciate your understanding and patience.

Customs and Import Duties:We work with our manufacturer to handle all customs and import duties for our customers since it is being shipped from overseas. You should not incur any additional fees or troubles upon receiving your order.

Packaging:The shipping packages may vary, and the retail boxes might experience minor damage or defects during transit. While we ensure that the product inside is well-protected, the outer packaging might not always arrive in perfect condition.

Customer Support:If you encounter any issues with your order or have any concerns, please do not hesitate to contact us. We are here to assist you and ensure your satisfaction with your purchase. We will respond as soon as possible, usually within 24 hours. During holidays and weekends, responses may take longer, but we will do our best to respond to each and every inquiry.