In the event of any violation of the above, the buyer agrees to refund the amount paid for the item(s) minus the regular round-trip shipping cost without discount. Buyer agrees to pay us the amount of the shipping fee if it is not sufficient to cover the shipping check the \"Shipping, returns & payments\" tab.
If you return the item, please return it in all original packaging and accessories. Please note that we will not be able to issue a refund if the returned merchandise is damaged or missing.InfomationAbout Products
There is no guarantee of remaining power for backup batteries or built-in batteries. Dry cell batteries, etc. are excluded due to the convenience of package delivery and their tendency to cause problems.
All instructions and accompanying papers are written in Japanese.
We guarantee the new quality of the product itself. The original purpose of the outer box is to protect the contents of the product. Although we take the utmost care when shipping our products, we cannot guarantee any damage to the outer box or bag that may be caused by any factors beyond our control, including but not limited to, shipment from the manufacturer or international shipping.
Please make sure that you understand and agree to all of the information provided on this product page and \'s terms and conditions before purchasing.About Rights
All rights to all information and text on this product page are reserved by Selectanime. Reproduction or modification without our permission or license agreement is prohibited. If you violate any of the above, you agree to pay us $5.00 per month per product page.
Q&AQ1. When will my purchase be shipped?
A1. Please check the \"Payment&Shipping\" tab for details. Handling time varies by product, but will ship within 3 or 10 or 20 business days. You can also check the shipping deadline in your purchase history.
Q2. If I buy multiple items in bulk, can you ship them together?
A2. Yes, we can ship in bulk. However, only additional items purchased within 3 days of the initial purchase are eligible.
Q3. Is it possible to have all my purchases shipped together for a reduced shipping rate?
A3. Yes, if you purchase products together in a way that meets the conditions of A2 above, the shipping cost is only for one product, which is very economical. Shipping for the second and subsequent items is free.
Q4. I purchased multiple items, but the purchase confirmation page shows shipping charges for all items. Can\'t I get free shipping after the second item?
A4. Don\'t worry, we will refund you the overcharged shipping fee when we ship the item. Please understand that due to \'s specifications, shipping charges are billed for each item.
Q5. Why is there only one photo?
A5. There are three patterns of causes. 1. There is only one official image provided by the manufacturer. 2. The whole picture of the product can be captured in a single photo. 3. Priority is given to quick listing operations for buyers who want to buy the product as soon as possible. Some buyers understand the details, features, value, etc. of the item and their first priority is to purchase it. Additional photos will be posted as they become available at our discretion.
Q6. What is the condition of this product?
A6. Please check the \"Item specifics\" or \"Description\" on the product page.
Q7. What is New Condition?
A7. This means that the item is unopened and no one has opened the package. Products sold in actual stores may have security seals or tags attached to them.
Q8. It come with a serial code? Can I use the serial code?
A8. Yes, you can use the serial code if it is included as an official content of the product. However, there may be some special specifications such as limited first-run editions, limited time editions, and other products with a specified usage period that do not come with a serial code. Also, please understand that expired codes cannot be used because they have expired, even if they have not been used.
Q9. I have sent you a message in a language other than English or Japanese, but have not received a reply.
A9. We are sorry, but we do not understand languages other than English and Japanese. Please be sure to send your inquiry in English or Japanese. We will not be able to reply to any other language.
Q10. Why is this product priced this way?
A10. We take great pride in selling authentic products and treating them and their buyers with the utmost care. We set what we believe to be the correct current value and price. There are many products on the market that are clearly too cheap for their true value. And they are filled with many counterfeit products. Unfortunately, because of this, people tend to have a false perception of true value and price. We are breaking away from this situation. We can assure our customers that they can buy authentic goods with confidence.
Q11. I would like to use a forwarding agent to purchase goods.
A11. We do not provide any correspondence or compensation to buyers who use forwarding agents. This is because the goods we have prepared for you have not been delivered directly to you, and we do not know what the intermediary company will do. We only deal with buyers who have purchased directly from us. This is in accordance with rules. Therefore, if you have a problem with an item, please assume that the problem was caused by the forwarding agent. If you want to resolve the issue, you should only deal with the forwarding agent. When forwarder purchase goods from us, forwarder agree that you and the forwarding agent will resolve any issues with the end user regarding the goods on your own. We will not be able to respond to any such problems. Forwarder are strictly prohibited from disclosing to any third party any information obtained by forwarder through the transaction. We also prohibit forwarders from providing or disclosing our address or telephone number to any third party. Disclosure of transaction information to third parties, even between a forwarder and its customers, is prohibited by policy and law. By using a forwarding agent, you waive any and all rights that grants to the buyer. If you do not agree to these terms, you are strictly prohibited from purchasing goods from us.
Q12. I would like to see additional images of the products. Take and send me some more detailed images of your products for me.
A12. We do not respond to individual requests for additional photos. We are adding photos of our products from time to time, but irregularly. Please wait for that timing.
Please Note
International Buyers:
- Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer\'s responsibility. Please check with your country\'s customs office to determine what these additional costs will be prior to offerding or buying.
- We are unable to mark items below value or as a \"gift.\"
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